Closing as many sales as possible while at the same time appreciating and knowing as much as possible
about your sales, products, and customers is only a half of the internal salesperson’s battle for growth and expansion, the other half is within psychological traits every sale’s master needs to hone and detect
within themselves. dragon marked war god
Honesty and Integrity
When sales are down due to circumstances, personal issues or any other problems the salesman needs
to know when to be honest with what the cause of the issues are. This doesn’t meant to beat yourself over the head with your or other people’s mistakes, but to recognize, identify and minimize all problems
over time. Things happen even when it seems like the sun should have shined on sales reports. Some things we can’t control and recognizing that means actually having more control over what we can
control in specific situations. As confusing as it may sound, but letting go of some problems and elements in sales can sometimes actually bring us to newer ideas, solutions and projects in different
paths to make those sales rise. Integrity means being honest to yourself, honesty means being honest to other people. Use both always and even when your sales tank, your credibility and trustworthiness never will.
Every objection, doubt, need, question, inquiry a customer may have has to be answered by you. You are the knowledge which is scares in this world. You are the answer, the help, the aid, the safe haven of useful data and information. You are familiar with everything and anything about your products, services, and sales. You are always learning because the learning will never stop in this line of business
and that is what is so interesting and challenging. Most customers don’t know much about all the features of any product they ever had or ever will have, but they do know that they want those
product’s benefits, help, and you are the one that tells them about what a specific object or service will do for them and make their lives better, easier, and enjoyable.
Understanding Respectfulness for the Customer without Prejudices
Most people get justifiably upset when anyone makes assumptions about them. You are not there to offend your customer, unless it helps a sale, you are there to recognize them as a human being and not chaotic sword god
a walking wallet. Most people want recognition and respect in their lives. They want to feel appreciated and valued, so make sure you listen to their questions and objections because those same objections
teach you how to prepare your next sales for similar objections. There is no need to make any assumptions based on anything about your customers because most people are never what they seem
to be. In fact, most of your customers are probably intrigued by your line of work even though they’ve seen more salesmen than your average plaza has.